The people
behind Smart
BUILT ON RELATIONSHIPS,
NOT TRANSACTIONS.
Behind every flight is a story and real people
Our culture is founded on trust, accountability and a commitment to doing things the right way. Every detail matters to us – because behind every flight is a person who trusts us with their time and safety.
We are a focused team of real people with aviation expertise, a global network of contacts and years of experience, delivering a personal service with the human touch every step of the way.
We’ve been doing things this way for over 20 years.
A lean team by design, agile and experienced, means that our clients receive an unrivalled level of personal service from a team member dedicated to their travel.
Personal service is not an add-on; it’s the foundation of how we do business.
“After more than 30 years in the aviation industry, one thing remains since I proudly started Smart Aviation over 20 years ago – personal service is what sets us apart.
At Smart Aviation, it’s not an extra. It’s the way we’ve always conducted and will continue to do business.”
Mark Hawkins
FOUNDER AND MANAGING DIRECTOR
Smart is built on
the basics.
“Our clients feel the difference because we operate as an extension of our client. With our lean structure by choice and experienced, dedicated account managers available 24-7, we deliver a level of personal service and responsiveness that larger organisations simply can’t match.
We are with our clients every step of the way, from the initial enquiry to touchdown in the destination of their choice.”
Matt Feldon
HEAD OF CHARTER
We bring intelligent, attentive service
powered by genuine human care
ACCREDITATIONS
SINCE 2009, WE HAVE RETAINED MEMBERSHIP OF THE ACA – THE AIR CHARTER ASSOCIATION, A PROFESSIONAL ACCREDITATION THAT DEMONSTRATES OUR COMMITMENT TO DELIVERING THE HIGHEST LEVELS OF SERVICE IN THE AIR CHARTER INDUSTRY.
SMART AVIATION IS A PARTNER MEMBER OF I.S.T.A.A. – THE INTERNATIONAL SPORTS TRAVEL AGENCIES ASSOCIATION, RECOGNISING 20 YEARS OF EXPERIENCE IN AIRCRAFT CHARTER FOR TEAM TRAVEL AND SUPPORTER FLIGHTS.
Your goals. Our care.
Expertly guided.